Your website will be built on either the Legacy Platform, or on the new Snappy Kraken Websites Platform.
The design, layout and functionality of each platform is different. Therefore, it is important to understand which platform you are on so that you can follow the correct support portal training tutorials.
To see which platform you are on, please add /user at the end of your website address (e.g. www.example.com/user) and take a look at your sign-in page.
If your website dashboard looks like the image below, your website is hosted on the Legacy platform.
If you are currently on the Legacy Platform, we highly recommend upgrading to the Force Platform for more modern options. To learn more about your options, please contact our Sales Team at 1-888-946-3188
If your website dashboard looks like the image below, your website is on the Snappy Kraken Websites platform.
