Classic Platform | Force Platform | What platform am I on ?



Classic Platform



  1. Select Content on the left hand menu

  2. Select FAQs and the press the New FAQ button on the top right

  3. Enter the question in the Question field

  4. Enter the answer of the question into the Answer section

  5. To save your progress and to view the update without making it live click the Save as draft button

  6. To publish the update on the live website select edit > then press the green Publish button or the Submit to Compliance button if your website is on a compliance workflow



How to Reorder your FAQ's



  1. Select Content on the left hand menu.

  2. Select FAQs

  3. Hover your mouse over the cross icon to the left of the FAQ you want to move.

  4. Click and Hold your mouse on the icon. Then drag the FAQ to its new position.  

  5. When you are finished press the green Save Order button.





Force Platform



  1. Select my content from the left hand menu

  2. Select your FAQ and then press the Add New button. If you do not have an FAQ section go too Apps on the left hand menu and select the +ADD APP button under Events

  3. Enter the question in the Question field

  4. Enter the answer of the question into the Answer section

  5. To save your progress and to view the update without making it live select Save as draft at the bottom

  6. To publish the update on the live website select edit > at the bottom select SAVE AND KEEP PUBLISHED or SAVE FOR REVIEW if your website is on a compliance workflow