Frequently Asked Questions

What platform am I on ?
Advisor Websites offers two different website platforms.  Your website will either be on the Classic (Legacy) Platform, or on the new Force Platform.  ...
Mon, 13 Apr, 2020 at 10:31 AM
How do I log into my website?
Classic Platform | Force Platform | What platform am I on ? Classic Platform In your browser go to your website's live domain or sub domain e.g www....
Tue, 21 Aug, 2018 at 12:51 PM
How do I reset my password?
Classic Platform | Force Platform | What platform am I on ? Classic Platform On the login screen click the link "Forgot your password? We can help&q...
Thu, 14 Nov, 2019 at 3:40 PM
What is the website Setup Guide ?
Classic Platform | Force Platform | What platform am I on ? Force Platform The Setup guide walks you through enabling important website settings. It is h...
Thu, 20 Feb, 2020 at 1:28 PM
How do I complete the Company profile and why is it important?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Company on left hand menu Complete fields in Personal Details (Note:...
Tue, 18 Feb, 2020 at 11:08 AM
How do I find my websites statistics?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Click on Statistics on the left hand menu Set the date period you want to c...
Mon, 2 Mar, 2020 at 12:21 PM
How do I update the disclaimer on the footer (bottom) of my website?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Company on left side menu Select Disclaimer Enter the new disclaime...
Tue, 18 Feb, 2020 at 10:40 AM
How do I put my website offline/under construction mode?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Design on the left hand menu Select Off-line Check Enable landing p...
Fri, 14 Feb, 2020 at 1:54 PM
How Do I Configure My Domain to Point to My Website?
Classic Platform | Force Platform | What platform am I on ? For people to find your website, we need to configure a website address that people will typ...
Fri, 22 May, 2020 at 10:42 AM
What support do I have available each month?
One Hour of Website Updates Content uploading, editing and deletion (e.g add a team member, remove a page, embed this video on up to 5 pages ) Simple col...
Mon, 29 Apr, 2019 at 12:21 PM