Frequently Asked Questions

What platform am I on ?
If your dashboard looks like the image below you are on the Classic platform If your dashboard looks like the image below you are on the Force platform ...
Tue, 21 Aug, 2018 at 12:48 PM
How do I log into my website?
Classic Platform | Force Platform | What platform am I on ? Classic Platform In your browser go to your website's live domain or sub domain e.g www....
Tue, 21 Aug, 2018 at 12:51 PM
How do I reset my password?
Classic Platform | Force Platform | What platform am I on ? Classic Platform On the login screen click the link "Forgot your password? We can help&q...
Tue, 21 Aug, 2018 at 12:52 PM
How do I upload a Sitemap.xml file ?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Design from the left hand menu Select Advanced Scroll down to Custo...
Tue, 21 Aug, 2018 at 12:54 PM
What is the website Setup Guide ?
Classic Platform | Force Platform | What platform am I on ? Force Platform The Setup guide walks you through enabling important website settings. It is h...
Tue, 21 Aug, 2018 at 12:55 PM
How do I complete the Company profile and why is it important?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Company on left hand menu Complete fields in Personal Details (Note:...
Tue, 21 Aug, 2018 at 12:57 PM
How do I find my websites statistics?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Click on Statistics on the left hand menu Set the date period you want to c...
Tue, 21 Aug, 2018 at 1:00 PM
How do I update the disclaimer on the footer (bottom) of my website?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Company on left side menu Select Disclaimer Enter the new disclaime...
Tue, 21 Aug, 2018 at 1:42 PM
How do I put my website offline/under construction mode?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Select Design on the left hand menu Select Off-line Check Enable landing p...
Tue, 21 Aug, 2018 at 1:46 PM
How Do I Configure My Domain to Point to My Website?
Classic Platform | Force Platform | What platform am I on ? Classic Platform Purchase Domain Name Purchase the domain that you would like to point to you...
Tue, 21 Aug, 2018 at 1:47 PM