You might have heard that we don’t own or host your domain name - only your website.  What does this mean?


There are three factors for a website to work and display on the web:



  • Website Host - This is us at Advisor Websites! We store, build and display your website using our platform. Think of this as your physical office that clients will visit you at.
  • Domain Name - This is the website address(www.example.com). As it suggests, this is your name on the internet and how people get to know you. This is normally provided by companies like GoDaddy or Network Solutions. Think of this as your office address.  
  • DNS (Domain Name System) - Is how we connect your website to your domain name. These are usually set up within your domain name provider. Think of this as the directions that will lead visitors to your office.

 

However, there are website providers that also handle the domain name and DNS themselves. If this is the case for your current website, you will need to transfer the domain ownership to a third-party domain provider (e.g. GoDaddy) in order to point your website to us. 


1. Reach out to your previous website provider or domain registrar with the following email:


Hello,


I would like to inform you that I am switching website providers and will require my domain ownership transferred to myself.

Please unlock and provide me with the transfer code for my domain EXAMPLE.COM as soon as possible.

Please let me know if you require any further information from myself to get the process started.


Kind regards,


2. Once you receive the code and confirmation, the next steps will differ depending on your new domain provider. The main thing you need to do is initiate the transfer on their side (new provider). If you need assistance, I recommend contacting your new domain provider. 


The above instructions can also be followed if you move from one domain provider to another. 


Once the Domain transfer is complete please Click Here to connect the domain with the website.