Content

• Will you produce content for my website/Will you proofread or select content from what I give you?
• Can I make edits to my website once it is live?
• Can you use the copy from my current website?
• Can you send me a copy of the full website content to edit?
• Can you pull embed codes, videos, blogs from my website?
• Can you pull content from a broker dealer or third party for me?

Layout

• Are there any other framework options?
• I don’t like the free video options, are there any other options? Can we use multiple videos?
• Can you have different pictures at the top of the inside pages (internal banner images)?
• What images work best for my market?
• Can I have a different saying on the main banner?
• What fonts can I use on my website?

Project Management

• How do I restart production on my site?
• I haven’t heard from my dedicated contact in some time and would like an update, how do I connect with the Onboarding team?
• Can I involve my whole team on communications?
• Can I speak with a designer directly?
• How do I send my content to you?
• Can we access the website to make changes ourselves during the onboarding/production process (prior to launch)?
• How do I get a custom website?

Timeline

• Why am I paying a subscription while my website is not live?
• How long will my revision take?

Plan, Add-Ons & Features

• Do you provide graphics (custom or otherwise)?
• Can you edit my video, headshots, logo, graphics?
• Do you have any marketing resources?
• What is best for SEO?
• What is included in my plan?

Domain Name

• Do you provide and manage my domain name?
• Can you use my domain name?
• What is a domain name? What is a Domain name transfer?

Go-Live Process

• Launching your website (General)
• Launching your website (GoDaddy)
• Launching your website (other providers)
• Launch Website (IT Team)
• Transferring Domain Ownership
• Find your Domain Provider
• Frequently Asked Questions
• Launching your website (Google)
• Launching your website (Network Solutions)