Onboarding FAQ

• How long will it take for my website to be built?
• What is the best way to communicate with the Onboarding Team?
• Who is working on my website?
• How should I get my files to your team?
• What is the Website Checklist?
• What are items on the website I should definitely customize?
• How do I log in to my website during its production?
• Can I edit the website myself?
• Can I use videos on my website?
• How do I use integrations on the website?
• The site looks great, what’s next?
• How does the compliance process work?
• How do I go live?
• Who do I work with for updates once my website is live?
• I paid a setup fee to get the website built. Why do I still have to pay a subscription fee before the site is live?
• How do I get a custom website?