Frequently Asked Questions

How do I get Phone Support?
Whether you have a quick question, or would like to receive in-depth support, we at Advisor Websites are available to help you over the phone.  To ac...
Mon, 6 May, 2019 at 9:32 AM
How Do I Reschedule a Phone Call
We understand that life can get in the way, and you’ll occasionally need to reschedule or cancel your scheduled phone calls with us.  To reschedule an e...
Thu, 2 May, 2019 at 10:07 AM
How Do I Check The Status of a Support Ticket?
There are two steps you will need to take to check the status of your support ticket.  Step 1] You will need to login to your Support Portal to check th...
Thu, 2 May, 2019 at 10:39 AM
Why does my site say unsecure? How do I get an https?
Why does my site say unsecure?  The https in front of a website is a result of establishing a secure connection via an SSL certificate. Secure Sockets L...
Mon, 3 Jun, 2019 at 10:33 AM
My website is down. What do I do?
There are several reasons why you’re website may not be appearing as expected. Please follow the steps below to troubleshoot the issue: Step 1: Check yo...
Mon, 27 May, 2019 at 12:37 PM
Help! I’ve tried everything and I still can’t reset my password!
You’ve tried resetting your password and nothing seems to be working or maybe you no longer have access to the email associated to your account.  Please con...
Tue, 14 May, 2019 at 10:40 AM
Compliance Dashboard on Force
Please watch the video below for a walk through of the compliance dashboard on Force 
Wed, 15 May, 2019 at 9:50 AM
Redesign My Website
Here at AdvisorWebsites we offer a variety of templates to best suit your need's. If you're looking for a fresh new look on a website you curre...
Thu, 6 Jun, 2019 at 3:07 PM
My Blog isn't Showing up on my Website
So you’ve just published a Blog/Article on your website, however it is not showing up on the live website.  Once content is published on the Platform it...
Mon, 27 May, 2019 at 12:26 PM
Spam Emails
We at Advisor Websites have taken every precaution to protect you against spam. We have built our platform to automatically block up to 80% of all incoming ...
Thu, 27 Jun, 2019 at 1:17 PM